Hanoi Private Car Charter: A New Way to Discover the Ancient Capital at Your Own Pace

Hanoi, a city with a thousand-year history, is a tapestry of culture and charm. From the academic heritage of the Temple of Literature and the serene waters of West Lake to the romantic silhouettes of St. Joseph's Cathedral, every corner tells a story.

However, navigating the bustling streets, figuring out routes, and lugging heavy bags while waiting for a ride can quickly drain your holiday energy. Why spend your time on logistics when you can enjoy the city in total comfort?

With our Hanoi Private Car Charter, you are in control. Whether you want to dive deep into ancient landmarks, spend a quiet afternoon in world-class museums, or capture the perfect shot of French-colonial architecture, we provide the ideal vehicle and professional service to make it happen.

Perfect for families with seniors or children, photography enthusiasts, or anyone seeking a stress-free cultural immersion.

Service Highlights

• 100% Private & Exclusive: No car-pooling, no detours. A dedicated vehicle just for you and your travel companions.

• Total Flexibility: Choose between 4-hour or 8-hour sessions to suit your personal itinerary. Explore what you want, when you want.

• Top Landmarks Within Reach: Easily visit the Temple of Literature, Ngoc Son Temple, the Vietnam Museum of Ethnology, West Lake, and more.

• Transparent All-In Pricing: One flat rate covers the professional driver, fuel, and all road tolls. No hidden fees, no surprises.

• Seamless Hotel Connection: Door-to-door service from your hotel lobby. Your journey starts the moment you step out.

How to Book:

Step 1 — Choose your option & select your date

Select your preferred route on the product page and add it to your cart. On the checkout page, choose your travel date.
If you need help adjusting the time or pick-up location, feel free to contact our support team on LINE or WhatsApp.

Step 2 — Provide your trip details

When placing your order, please make sure to fill in:

• Your preferred departure time

• Pick-up location (your hotel)

• Your contact app (WhatsApp is recommended for easy communication during the trip)

Step 3 — Receive driver details

On the evening before your tour, you will receive your driver's contact details and vehicle information.

Customer Support:

Our support team is available in both English and Chinese. You can reach us on LINE or WhatsApp — whichever is more convenient for you.

• LINE (Taiwan support): @lanytrip

• WhatsApp (Vietnam support): +84 333 708 807

Price & Package Details

Important Information

• Vehicle Specifications: We cannot guarantee the specific car model will match the images shown; however, a vehicle of the same category or higher will be provided.

• Child Safety: Please note that child seats are not provided.

• Service Area: Pickup and drop-off services are restricted to Hanoi city limits only.

• Meal Flexibility: Meals are not included. You are free to decide your lunch/dinner time and preferences (Self-paid).

• Scheduling Note: The 4-hour charter is specifically scheduled for the morning session (08:00 to 12:00).

Recommended Landmarks

• Tran Quoc Pagoda

• Vietnam National Museum of Fine Arts 

• Hanoi Police Museum 

• Ngoc Son Temple 

• St. Joseph's Cathedral 

• Temple of Literature 

• Vietnam Museum of Ethnology 

• Vietnamese Women's Museum 

• West Lake 

Pickup & Return Instructions

• Door-to-Door Service: We provide convenient pickup and drop-off services directly from/to your hotel lobby.
• Advance Confirmation: The operator will contact you in advance to confirm the exact pickup time and driver details.
• Punctuality: Please be ready in the hotel lobby 10 minutes before your scheduled pickup time.
• Booking Information: Please provide your complete hotel name and address on the payment page to ensure accurate routing.

📅 Surcharge for Peak Holidays

To ensure you receive quality service during peak travel periods, an additional fee applies on the following dates. Please read and accept the terms before booking:

• Surcharge Amount: VND 500,000 per day (excluding Lunar New Year; please contact customer service in advance for holiday pricing).
• Payment Method: Pay in cash to the driver on the day of the tour
• Applies To: All @lanytrip private tours
• 📌 Note: By booking on the specified dates, you agree to this surcharge policy.
• 💡 Tip: Confirm your itinerary early and prepare enough Vietnamese Dong in cash to ensure a smooth trip.

🚨 Applicable Dates for Surcharge

Frequently Asked Questions (FAQ)

Cancellation Policy

• Full refund: Cancel 2 or more days before departure.

• No refund: Cancel less than 2 days before departure.

Booking Deadline

Please make sure to book at least 2 days before your tour. Last-minute bookings cannot be accepted.

Non-Refundable Items

Tickets, passes, visas, and fast-track services cannot be canceled, refunded, or rescheduled once purchased.

Need help?

Contact our Customer Service with your order number via:

• LINE: @lanytrip

• WhatsApp: +84 333 708 807

Driver Waiting Policy

• The driver will arrive at your hotel according to the agreed pick-up time (or the time listed on the product page if not otherwise confirmed).

• Waiting time is limited to 1 hour. If the driver waits longer than 1 hour, the order will be automatically canceled and not refundable.

💡 Tip: Please be ready on time to ensure a smooth start to your trip!

Need Assistance?

If you have any questions or need support, please contact us through the following channels:

Taiwan Customer Service

• LINE: Add @Lanytrip (don't forget the @)

• Provides real-time support in Chinese / English to help ensure a smooth start to your trip.

Vietnam Customer Service

• WhatsApp: +84333708807

• After entering Vietnam, customer service mainly communicates via WhatsApp.

• We recommend downloading and registering WhatsApp before departure for easier communication.

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