Hanoi to Halong Bay Private Transfer: From the Heart of Hanoi to the Wonders of Halong Bay

Embark on a seamless journey from the bustling streets of Hanoi directly to the breathtaking shores of Halong Bay. Our private transfer service offers a direct, exclusive connection, ensuring your trip to Vietnam's most iconic destination is as dreamlike as the scenery itself.

Say goodbye to the stress of navigating public transport, lugging heavy bags through transfers, or waiting for shared shuttles. By choosing a private charter, you choose a travel experience defined by comfort, privacy, and ease.

Why Choose Our Private Transfer?

• Tailored for Everyone: Whether you are on a romantic getaway, a family vacation, or traveling with seniors, we provide the ideal vehicle to ensure a smooth ride for your entire group.

• Door-to-Door Service: We pick you up directly from your hotel in Hanoi and drop you off at the Halong Bay pier or your city hotel. No detours, no transfers—just a direct link to your destination.

• Ultimate Peace of Mind: Save time and energy so you can focus on what truly matters: enjoying the majestic beauty of the bay.

Service Highlights

• Exclusive & Flexible: 100% private service with no ride-sharing and no unnecessary stops. You control the pace and the schedule.

• Hassle-Free Luggage: Travel with ease as your standard luggage stays with you in the vehicle from start to finish.

• Seamless Connection: Experience a true door-to-door journey that eliminates the fatigue of mid-way transfers.

• Transparent All-In Pricing: Enjoy a worry-free booking with a flat rate that covers the driver, fuel, and all expressway tolls—no hidden fees, no surprises.

How to Book:

Step 1 — Choose your option & select your date

Select your preferred route on the product page and add it to your cart. On the checkout page, choose your travel date.
If you need help adjusting the time or pick-up location, feel free to contact our support team on LINE or WhatsApp.

Step 2 — Provide your trip details

When placing your order, please make sure to fill in:

• Your preferred departure time

• Pick-up location (your hotel)

• Your contact app (WhatsApp is recommended for easy communication during the trip)

Step 3 — Receive driver details

On the evening before your tour, you will receive your driver's contact details and vehicle information.

Customer Support:

Our support team is available in both English and Chinese. You can reach us on LINE or WhatsApp — whichever is more convenient for you.

• LINE (Taiwan support): @lanytrip

• WhatsApp (Vietnam support): +84 333 708 807

Price & Package Details

Important Information

• Vehicle Specifications: We cannot guarantee the specific car model will match the images shown; however, a vehicle of the same category or higher will be provided.

• Child Safety: Please note that child seats are not provided.

• Service Area: Pickup and drop-off services are restricted to city limits only.

• Overtime Policy: * Surcharge Amount: VND 200,000 per hour (maximum limit of 1 hour).

  • Please pay the overtime fee directly to your driver in cash.

Pickup & Meeting Instructions

• Hotel Pickup: We offer convenient door-to-door service to and from your hotel.

• Advance Confirmation: The supplier will contact you in advance to confirm the exact pickup time.

• Be Prepared: Please wait in the hotel lobby 10 minutes prior to your scheduled pickup time.

• Booking Details: Please ensure you provide the complete hotel name and address on the payment/checkout page.

📅 Surcharge for Peak Holidays

To ensure you receive quality service during peak travel periods, an additional fee applies on the following dates. Please read and accept the terms before booking:

• Surcharge Amount: VND 500,000 per day (excluding Lunar New Year; please contact customer service in advance for holiday pricing).
• Payment Method: Pay in cash to the driver on the day of the tour
• Applies To: All @lanytrip private tours
• 📌 Note: By booking on the specified dates, you agree to this surcharge policy.
• 💡 Tip: Confirm your itinerary early and prepare enough Vietnamese Dong in cash to ensure a smooth trip.

🚨 Applicable Dates for Surcharge

Frequently Asked Questions (FAQ)

Cancellation Policy

• Full refund: Cancel 2 or more days before departure.

• No refund: Cancel less than 2 days before departure.

Booking Deadline

Please make sure to book at least 2 days before your tour. Last-minute bookings cannot be accepted.

Non-Refundable Items

Tickets, passes, visas, and fast-track services cannot be canceled, refunded, or rescheduled once purchased.

Need help?

Contact our Customer Service with your order number via:

• LINE: @lanytrip

• WhatsApp: +84 333 708 807

Driver Waiting Policy

• The driver will arrive at your hotel according to the agreed pick-up time (or the time listed on the product page if not otherwise confirmed).

• Waiting time is limited to 1 hour. If the driver waits longer than 1 hour, the order will be automatically canceled and not refundable.

💡 Tip: Please be ready on time to ensure a smooth start to your trip!

Need Assistance?

If you have any questions or need support, please contact us through the following channels:

Taiwan Customer Service

• LINE: Add @Lanytrip (don't forget the @)

• Provides real-time support in Chinese / English to help ensure a smooth start to your trip.

Vietnam Customer Service

• WhatsApp: +84333708807

• After entering Vietnam, customer service mainly communicates via WhatsApp.

• We recommend downloading and registering WhatsApp before departure for easier communication.

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