The difference between the two plans is how many checkpoints they cover. The meet & greet and the guidance are identical.
| Compare | Standard Fast Track | Super Fast Track |
|---|---|---|
| Available for | Arrival + departureboth bookable | Departure only (leaving Vietnam) |
| On arrival | Guided through the designated express lane for your entry stamp | — |
| On departure | Express customs and passport control lane | Customs control + express security laneDouble priority |
| Best for | Travellers avoiding peak-season queues, with a little flexibility in their schedule | Departing at peak times and wanting to skip both the customs and the security queues in one go |
· Pricing is per person, so enter the actual number of travellers. Children aged 2 and over pay the adult rate.
・Super Fast Track is available for departures only. For arrivals, please choose Standard Fast Track / Arrival.
・Flights arriving or departing between 00:00 and 08:00 are outside our service hours, so please check your flight time before booking.
· Actual clearance time still depends on airport crowds and immigration processing on the day.
Here's how each one runs, step by step.
| Step | Arrival (landing in Vietnam) | Departure (leaving Vietnam) |
|---|---|---|
| What you do first | After disembarking, follow the signs to immigration — nothing to arrange beforehand | Check in and drop your bags with the airline yourself, then head to the meeting point |
| Meeting the agent | The agent waits at the agreed point holding the designated name board | Once check-in and bag drop are done, meet the agent at the agreed point 2 hours before departure at the agreed meeting point. |
| What's included | Guided through the designated express lane for immigration and your entry stamp | Guided through the express customs and passport control lane; the Super plan also includes the express security lane |
| Plans available | Standard Fast Track only | Standard / Super |
This is an airport entry requirement — everyone files it, whether or not they book Fast Track.
| Who it applies to | Foreign passport holders、Overseas Vietnamese entering on a Vietnamese visa |
| Who it doesn't apply to | Vietnamese nationals and transit passengers |
| Option 1 (recommended) | Travel datefrom 2 days before up to the day itself, at prearrival.immigration.gov.vn file the declaration online |
| Option 2 | After landingscan the QR code at the airport and fill it in |
Everything that's covered, and everything you'll need to sort out yourself.
| ✓ Included | ✕ Not included — arrange yourself |
|---|---|
| ✓ Airport agent meeting you on arrival with a name board | ✕ Vietnam visa / e-visa fees |
| ✓ Priority clearance lane for your chosen plan | ✕ Pre-Arrival Declaration and health declaration forms |
| ✓ Guidance and explanation throughout the clearance process | ✕ Airport transfers, private cars and city transport |
| ✓ Pre-departure instructions the night before | ✕ Airline check-in and baggage drop (departure plans) |
| ✓ Pre-booking help on LINE and on-the-day support on WhatsApp | ✕ Excess baggage fees, airport food and personal spending |
| ✓ One-way service in your chosen direction (arrival or departure) | ✕ Lounge access, porter service and wheelchair assistance |
Four steps — pick your plan and you're set.
Worth a quick read before you place the order.
Fast Track cuts down queueing and the guesswork at the airport, but these three things are still yours to sort out:
Feedback from travellers who have used this service.
The 11 questions we're asked most before booking.
The difference is how many checkpoints are covered. The meet & greet and the guidance are identical.
Unfortunately not — arrivals are Standard Fast Track only。
This product is priced per person, so set the quantity to the number of people actually using the service.
Just fill in the checkout fields:
Because of regional restrictions, LINE accounts can't be found by ID search — please send a LINE QR code screenshot or a WhatsApp number.
Unfortunately not —
We arrange the service around the Flight number in your order notes.
Wait at the meeting point given in your instructions and contact us straight away.
No — these are yours to complete:
A reminder: every foreign visitor entering Vietnam, including infants under 2, needs a valid visa unless they qualify for a visa exemption.
Yes — filing it on your behalf is not part of this service。
This product does not include any vehicle transfer.
Once ordered, this product cannot be cancelled, refunded or rescheduled.
Fast Track covers the airport side. The paperwork and the transport are worth arranging in advance too.
There's currently a Fast Track + Airport Transfer bundle offer, bookable through the dedicated link.See the bundle offer →
When ordering, please leave your Contact details、flight details and the passport names of everyone travelling。